What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Drop down menu is not updating.

    Asked by fesmarketing on September 21, 2012 at 08:54 AM

    I am having trouble updating a drop down menu on a page of my companies site. I have made the changes, and re-embedded the code several times to the site page. PLease advise me on how I should approach this issue.

  • Profile Image

    Answered by pinoytech on September 21, 2012 at 10:00 AM

    Hi there,

    Sorry for the inconvenience that may have caused. On your form code that you embed into your website, kindly change form url http://form to http://www.

    So for example, this is your code:

    <script type="text/javascript" src="http://form.jotform.me/jsform/22644203664450"></script>

    It should be:

    <script type="text/javascript" src="http://www.jotform.me/jsform/22644203664450"></script>

    If you need further assistance, feel free to contact us at anytime.

    Thank you!