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HPDionAsked on December 14, 2017 at 7:33 PM
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John_BensonReplied on December 14, 2017 at 9:02 PM
Your account got suspended because one of your forms is asking for a sensitive information. As per our terms of use, collecting sensitive information is not allowed here in JotForm.
I have removed the guilty field so I can re-activate your account. You can now use your forms and account properly.
If you want to ask sensitive information, please add these following to your form:
1. An agreement stating the usage of sensitive information. You can use the "Text" tool. You may also use the Short Scrollable Terms widget or Terms & Conditions widget.
2. Digital signature field. You can use the E-Signature widget or the Smooth Signature widget.
3. Enable the Encrypt Form Data to your form. Here's a guide: https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them
I hope this helps.