When will my submission counter reset?

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    fosterfotography
    Asked on December 14, 2017 at 09:48 PM

    Hello, I got an email notifying me that I was running low on space and to clear out my submissions. I have done that but it still says that I'm locked out of being able to accept forms and that I need to upgrade. Can you please help? Thank you!

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    Jed_C
    Answered on December 14, 2017 at 10:34 PM

    You have exceeded the submission limit for your account. Clearing or deleting submissions will not reset your submission counter. It will be reset every 1st of the month. In this case, your current consumed submissions (200+) will be reset on January 1st 2018.

    Let us know if you have any questions.