Make changes to jot form but changes don't show up when used on another device

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    Spot1
    Asked on December 14, 2017 at 11:28 PM

    I edited a jot form I created.  Use the share link to send to my phone. I open the jotform and the changes I made are not on phone when I use.

    The changes are on my laptop when I use it.


    Guys  what's up with jotform.  I've had troubles all day.  I am questioning my use of jot form.  I've NEVER had reliability issues like this with jotform!!!!!!


    What the hell????

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    EltonCris
    Answered on December 15, 2017 at 02:36 AM

    Our sincerest apologies for the inconveniences caused.

    I tried reproducing the problem but my form updates instantly as usual on my end.

    I assume that the problem you're experiencing might be specific on your location or it could be a delay in clearing your form's cache.

    I cleared your form cache just now, this should fix the problem. Would you mind checking it again?

    If you continue to encounter the same problem, please let us know. We'd be happy to help.