What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My account was suspended for suspicion of phishing.

    Asked by guest_22647934375059 on September 21, 2012 at 07:51 PM

    I don't know what's going on.


    The forms I created are for questions about a client's animal shows and info on her casting agency.


    There are NO questions regarding private info, ie., ss#s, bank account info, etc.


    This is a very serious charge, so please explain to me what is going on.


    Did you even look at my questions on the forms?




    Jim Puente


    Page URL:

  • Profile Image
    JotForm Support

    Answered by idarktech on September 21, 2012 at 09:01 PM

    Hi Jim,

    I have now re-activated your account after finding no violations of our terms. For clarification, may I know the purpose of your form which contains a password field? If there's no use for this form, please delete this to avoid problems in your account in the future.

    Thanks for your understanding!