What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Buttons Poped Up LightBox 5 Minutes Ago. Not anymore?

    Asked by krecicki on September 21, 2012 at 10:17 PM

    The title says everything. If you click on 'Try it now' you'll see what I'm talking about.

    Page URL:
    http://www.facebookandmarketing.com

  • Profile Image
    JotForm Support

    Answered by idarktech on September 21, 2012 at 10:46 PM

    Hi,

    There seems to be a problem with your lightbox embed code. You have:

    <script data-rocketsrc="//max.jotfor.ms/min/g=feedback2" type="text/rocketscript">

    new JotformFeedback({

    formId:'22648453671964',

    base:'http://jotformpro.com/',

    windowTitle:'Step 2 - Facebook Page URL',

    background:'#FFA500',

    fontColor:'#FFFFFF',

    type:1,

    height:140,

    width:690

    });

    </script>

     

    It should be this:

     

    <script src="//max.jotfor.ms/min/g=feedback2" type="text/javascript">

    new JotformFeedback({

    formId:'22648453671964',

    base:'http://jotformpro.com/',

    windowTitle:'Step 2 - Facebook Page URL',

    background:'#FFA500',

    fontColor:'#FFFFFF',

    type:1,

    height:140,

    width:690

    });

    </script>


    Kindly review your lightbox embed codes. Thanks!

  • Profile Image

    Answered by krecicki on September 21, 2012 at 10:55 PM

    It was because I was using Full cloudflare opts.

  • Profile Image
    JotForm Support

    Answered by idarktech on September 21, 2012 at 11:04 PM

    Thanks for the info. I don't think Jotform supports that script type, anyway I've recheck your form and it's working again.

    Cheers!