Scam Inquiry: Fake rental application

  • Kim
    Asked on March 25, 2024 at 12:15 PM

    Does this app check on those who are creating the forms? I think I was just scammed from someone using this As a rental form taking money. And the property was not for rent. I would like to know how u keep this safe from being scammed when it's supposed to be a safe application. They now how ss# date of Births and so on. The property he posted is not his! I'm reporting him to the police as well as reporting this app.

  • Mary JotForm Support
    Replied on March 25, 2024 at 12:17 PM

    Hi Kim,

    Thanks for reporting this matter to us and helping us to keep Jotform safe. We understand how upsetting things like this can be, and we take your security and privacy very seriously. 

    We want to assure you that Jotform is not participating in this conduct. We supply a Form Builder, and unfortunately, some parties may use the forms for wrongful purposes.

    Can you send me the link to your form, so I can take a look at it for you?

    Once we hear back from you, we'll be able to move forward with a solution.




  • guest_8ed9f280f583e5b7
    Replied on March 25, 2024 at 12:40 PM
    Here ate 2 screen shot I took
    ...
  • Deanne JotForm Support
    Replied on March 25, 2024 at 12:53 PM

    Hi Kim,

    Thanks for getting back to us. The screenshot you shared hasn't been posted in the forum. Are you perhaps replying via email? Our Support Forum doesn’t accept any of these email attachments, so to post them, you have to click on the View this Thread orange button in the email you received.

    Form: My form is not showing right Image 1 Screenshot 40 Screenshot 20

    It will redirect you to the Support Forum. Scroll down until you get to the Your Answer section. Click on the image icon to upload the images. Click on the Post Answer button when you're done.

    Form: My form is not showing right Image 2 Screenshot 51 Screenshot 31

    Can you also share with us the form URL if you still have it as shown in the screenshot below?

    Scam Inquiry: Fake rental application Image 1 Screenshot 42

    Once we hear back from you, we'll be able to help you with this.

  • Kim
    Replied on March 25, 2024 at 1:08 PM

    Https://form.jotform.com/240755539825062


    That is the link sent to me by text message.

    The number it came from is

    484-935-4433

    This house was on a for rent site. With this number. After contacted he then sent this link for the application.

  • Kim
    Replied on March 25, 2024 at 1:09 PM

    Scam Inquiry: Fake rental application Image 1 Screenshot 30Scam Inquiry: Fake rental application Image 2 Screenshot 41

  • guest_8ed9f280f583e5b7
    Replied on March 25, 2024 at 1:25 PM
    Did u receive the information
    ...
  • Mafe_M JotForm Support
    Replied on March 25, 2024 at 1:39 PM

    Hi Kim,

    Thanks for reporting this matter to us and helping us to keep Jotform safe. We understand how upsetting things like this can be, and we take your security and privacy very seriously. 

    We want to assure you that Jotform is not participating in this conduct. We supply a Form Builder, and unfortunately, some parties may use the forms for wrongful purposes.

    After looking into this, we determined that they have violated our Terms of Use. So, we immediately suspended the account, the account owner, as well as any forms and apps connected to it. But, keep in mind that although the form owner has no access to the form or data at Jotform now, they might have received your submission information if they enabled the Notification Email feature. 

    Feel free to reach out again if you have any questions or if we can help you in any other way.

  • Jeff
    Replied on April 2, 2024 at 10:52 PM

    My partner just got the same scam. Was a link from Kijiji to your site for the form(s).

    https://form.jotform.com/remtalshomes/form

    I certainly understand that you are not liable with your terms of use. But you should really have a method for people to report scams, as the scamming business is so huge and damaging.

  • Joshua_T JotForm Support
    Replied on April 2, 2024 at 11:16 PM

    Hi Kim,

    Thanks for getting back to us. When I checked the form you listed above, I saw that it also violated our Terms of Use, so we immediately suspended the account. You can report any scam-related questions and concerns by Creating a New Thread. We will do our best to help you resolve it.

    Additionally, here are some guidelines to help you avoid scams:

    • Never fill out a form from an anonymous contact, an unknown organization, or a company with no website or legitimate presence.
    • Never pay money to get employment
    • Never provide critical information such as your SSN, banking information, or driver’s license numbers, or pictures to such suspicious contacts.

    Reach out again if you have any other questions or if there is anything else we can help you with.

  • kdropik13
    Replied on April 23, 2024 at 12:49 PM

    I received this link for a house rental application. https://form.jotform.com/240276581661156

    Can you verify it for me please?

  • Mafe_M JotForm Support
    Replied on April 23, 2024 at 1:14 PM

    Hi kdropik13,

    Thanks for getting back to us. I answered your other question on a new thread. You can go ahead and check that out here. 

    Reach out again if you have any other questions.



  • dariuslwelch79
    Replied on April 23, 2024 at 4:23 PM

    Good afternoon, I was just scammed by someone using your site. Here is the rental application from your site.

    The person who sent me the information name came up as Brian Johnson (616) 638-2870. Please help!!! These people are taking needed monies from hardworking people!!

    https://form.jotform.com/241074279387162

  • Glenn_T JotForm Support
    Replied on April 23, 2024 at 5:44 PM

    Hi dariuslwelch79,

    Thanks for getting back to us. As for your other question, I've moved that to a new thread. You can check that out here.

    Let us know if you have any other questions.