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philliesbridgeAsked on December 15, 2017 at 1:41 PM
Hello,
I have several elements that show up in build mode but which disappear in preview mode. The hide option is disabled.
Help!
Heather
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David JotForm SupportReplied on December 15, 2017 at 2:37 PM
I cloned your form to check it any everything present in build mode looks to be present in the form. Check from the following URL to see if everything is updated:
https://www.jotform.com/form/73477459204160
There may have been a delay in showing updates.
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philliesbridgeReplied on December 16, 2017 at 10:16 AM
Thank you for your reply. The issue is still not resolved. Under "Payment Options" the only text box that shows up is "Your Total:"
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philliesbridgeReplied on December 16, 2017 at 10:37 AM
Nevermind, I figured it out. There were conditions set up for those elements in settings.
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Richie JotForm SupportReplied on December 16, 2017 at 10:53 AM
Good to know the issue has been resolved.
Please let us know if we can be of further assistance.