Is there a way that if the customer wants to pick up the item that they don't get charged shipping?

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    dawn0770
    Asked on December 17, 2017 at 04:22 PM

    Is there a way that if the customer wants to pick up the item that they don't get charged shipping?

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    jonathan
    Answered on December 17, 2017 at 04:47 PM

    From what I have checked on your form, Paypal shipping is not enabled. So there is no shipping charged for any submission payment on the form.

    1513547098zzz 2017-12-18 05.40.35.png


    If you want to enable Shipping cost on payments, you can follow the user guide: 

    How to Add Shipping Cost to Payment Forms

    Let us know if you need further assistance.



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    dawn0770
    Answered on December 17, 2017 at 05:43 PM
    You're on the wrong form - that's a program
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    dawn0770
    Answered on December 17, 2017 at 05:43 PM
    Under clone of Herban-Eats Weekly...
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    Mike_G
    Answered on December 17, 2017 at 05:58 PM

    The process of enabling or disabling Shipping in payment integrations should be the same for every form.

    1513551456t17_54.gif

    I hope this helps. If you have other questions or concerns, please feel free to contact us again anytime.

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    dawn0770
    Answered on December 17, 2017 at 07:43 PM
    It doesn't help at all - it is enabled on other form - I am very disappointed with the jot form application no need to reply no help at all
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    Nik_C
    Answered on December 18, 2017 at 01:56 AM

    Every payment has the shipping option which you control. It can be per transaction or per product:

    1513580126Screen Shot 2017-12-18 at 8.00

    If you need further assistance we would need more information about what you're trying to achieve.

    Thank you!