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dawn0770Asked on December 17, 2017 at 4:22 PM
Is there a way that if the customer wants to pick up the item that they don't get charged shipping?
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jonathanReplied on December 17, 2017 at 4:47 PM
From what I have checked on your form, Paypal shipping is not enabled. So there is no shipping charged for any submission payment on the form.
If you want to enable Shipping cost on payments, you can follow the user guide:
How to Add Shipping Cost to Payment Forms
Let us know if you need further assistance.
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dawn0770Replied on December 17, 2017 at 5:43 PMYou're on the wrong form - that's a program
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dawn0770Replied on December 17, 2017 at 5:43 PMUnder clone of Herban-Eats Weekly...
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Mike_G JotForm SupportReplied on December 17, 2017 at 5:58 PM
The process of enabling or disabling Shipping in payment integrations should be the same for every form.
I hope this helps. If you have other questions or concerns, please feel free to contact us again anytime.
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dawn0770Replied on December 17, 2017 at 7:43 PMIt doesn't help at all - it is enabled on other form - I am very disappointed with the jot form application no need to reply no help at all
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Nik_CReplied on December 18, 2017 at 1:56 AM
Every payment has the shipping option which you control. It can be per transaction or per product:
If you need further assistance we would need more information about what you're trying to achieve.
Thank you!