Question about billing?

  • Profile Image
    ex35design
    Asked on December 18, 2017 at 11:20 AM

    I want to know the reason for my credit card charge on my last transaction. Please email me to the email associated with my jotform account. 


    Thank you!

  • Profile Image
    david
    Answered on December 18, 2017 at 12:23 PM

    I checked your subscription and it expired due to failed payment.  There should not have been any recent charges to your card.  If there is a charge, let us know the details for the charge and we will be happy to see what happened.