Disable Paypal Payment Option

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    Asked on December 19, 2017 at 12:16 AM

    How can I disable the paypal payment option on my order form?  I am creating a form to collect spirit wear orders for my daughter's team.  We do not have a paypal account and I can't figure out how to delete the option.  

    When I test the form, I get an error message telling me that an invalid paypal account was used and to contact the owner.

    I have attached a screen shot of the error message.

    I want to collect the orders and provide instructions for submitting payment.

    Thank you,

    Jennifer Mears

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    Answered on December 19, 2017 at 06:23 AM

    You should replace PayPal with Purchase Order in this case. I am assuming you have used a template to create the form, and you have added products with PayPal, that's why now when a user click submit that would redirect to PayPal. 


    Now you need to remove the products and instead to use Purchase Order Element instead.

    Please check the link below it has some instructions how to use Purchase Order.


    Let us know if you have any other question.

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    Answered on December 19, 2017 at 05:26 PM

    Thank you, that seems to be working perfectly!