Changes are not being done to my form

  • Profile Image
    UAEIAA
    Asked on September 24, 2012 at 02:23 AM

    Dear Sir/Madam,

     

    I created a form and did some changes. However when I preview the form on full page it doesn't show the changes. But in the regular preview it shows the changes. The link to the form is

    http://form.jotform.me/form/22663089473461

     

    Please help...

  • Profile Image
    Rodjit
    Answered on September 24, 2012 at 02:32 AM

    Changing http://form from your form URL to http://www from your embeded codes might help. If the problem still exist, please try to clear your page cache and cookies.

    Hope this helps.

  • Profile Image
    Answered on September 24, 2012 at 02:58 AM

    Dear Rodjit,

    Thank you for your prompt response. Clearing the cache and cookies didn't help and changing the http://form to http://www gives me a "Problem loading page" error.

  • Profile Image
    Rodjit
    Answered on September 24, 2012 at 03:07 AM

    We're sorry for the inconvenience. May we ask if this form has already been placed/embeded to your webpage? If yes, may we ask for the page URL?

    Your form (http://www.jotform.me/form/22663089473461) seems to be working fine here.

    Thanks

  • Profile Image
    Youssef
    Answered on September 24, 2012 at 03:23 AM

    Thank you so much for your assistance. I was copying the form like this

    http://www.form.jotform.me/form/22663089473461

    Thank you for your prompt assistance.

  • Profile Image
    Rodjit
    Answered on September 24, 2012 at 03:38 AM

    Hi,

    Please remove the "form" from the URL and view it like this: http://www.jotform.me/form/22663089473461

    When you embed a form, and as mention above, please change the  http://form to  http://www

    Example;

    Before:

    <script type="text/javascript" src=" http://form.jotform.me/form/22663089473461"></script>

    After:

    <script type="text/javascript" src=" http://www.jotform.me/form/22663089473461"></script>

    Please let us know if you have more further concerns.

    Thanks