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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Changes are not being done to my form

    Asked by UAEIAA on September 24, 2012 at 02:23 AM

    Dear Sir/Madam,


    I created a form and did some changes. However when I preview the form on full page it doesn't show the changes. But in the regular preview it shows the changes. The link to the form is



    Please help...

    Page URL:

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    JotForm Support

    Answered by Rodjit on September 24, 2012 at 02:32 AM

    Changing http://form from your form URL to http://www from your embeded codes might help. If the problem still exist, please try to clear your page cache and cookies.

    Hope this helps.

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    Answered by on September 24, 2012 at 02:58 AM

    Dear Rodjit,

    Thank you for your prompt response. Clearing the cache and cookies didn't help and changing the http://form to http://www gives me a "Problem loading page" error.

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    JotForm Support

    Answered by Rodjit on September 24, 2012 at 03:07 AM

    We're sorry for the inconvenience. May we ask if this form has already been placed/embeded to your webpage? If yes, may we ask for the page URL?

    Your form (http://www.jotform.me/form/22663089473461) seems to be working fine here.


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    Answered by Youssef on September 24, 2012 at 03:23 AM

    Thank you so much for your assistance. I was copying the form like this


    Thank you for your prompt assistance.

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    JotForm Support

    Answered by Rodjit on September 24, 2012 at 03:38 AM


    Please remove the "form" from the URL and view it like this: http://www.jotform.me/form/22663089473461

    When you embed a form, and as mention above, please change the  http://form to  http://www



    <script type="text/javascript" src=" http://form.jotform.me/form/22663089473461"></script>


    <script type="text/javascript" src=" http://www.jotform.me/form/22663089473461"></script>

    Please let us know if you have more further concerns.