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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Changes are not being done to my form

    Asked by UAEIAA on September 24, 2012 at 02:23 AM

    Dear Sir/Madam,

     

    I created a form and did some changes. However when I preview the form on full page it doesn't show the changes. But in the regular preview it shows the changes. The link to the form is

    http://form.jotform.me/form/22663089473461

     

    Please help...

    Page URL:
    http://form.jotform.me/form/22663089473461

    Screenshot
  • Profile Image
    JotForm Support

    Answered by Rodjit on September 24, 2012 at 02:32 AM

    Changing http://form from your form URL to http://www from your embeded codes might help. If the problem still exist, please try to clear your page cache and cookies.

    Hope this helps.

  • Profile Image

    Answered by on September 24, 2012 at 02:58 AM

    Dear Rodjit,

    Thank you for your prompt response. Clearing the cache and cookies didn't help and changing the http://form to http://www gives me a "Problem loading page" error.

  • Profile Image
    JotForm Support

    Answered by Rodjit on September 24, 2012 at 03:07 AM

    We're sorry for the inconvenience. May we ask if this form has already been placed/embeded to your webpage? If yes, may we ask for the page URL?

    Your form (http://www.jotform.me/form/22663089473461) seems to be working fine here.

    Thanks

  • Profile Image

    Answered by Youssef on September 24, 2012 at 03:23 AM

    Thank you so much for your assistance. I was copying the form like this

    http://www.form.jotform.me/form/22663089473461

    Thank you for your prompt assistance.

  • Profile Image
    JotForm Support

    Answered by Rodjit on September 24, 2012 at 03:38 AM

    Hi,

    Please remove the "form" from the URL and view it like this: http://www.jotform.me/form/22663089473461

    When you embed a form, and as mention above, please change the  http://form to  http://www

    Example;

    Before:

    <script type="text/javascript" src=" http://form.jotform.me/form/22663089473461"></script>

    After:

    <script type="text/javascript" src=" http://www.jotform.me/form/22663089473461"></script>

    Please let us know if you have more further concerns.

    Thanks