Suspended account: Collecting password

敬請查核本帳號，以解除釣魚偵測封鎖，謝謝您！

Hi Chloe,

Thanks for reaching out to Jotform Support. Unfortunately, we do not offer Chinese support. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using.

Now, let me help your account. I can see that your account was suspended because your form 240808418157055 is collecting password. Note that collecting highly-sensitive information such as log-in credentials is against our Terms & Conditions. Your form hasn't received any submissions yet, so I went ahead and deleted the offending field and reactivated your account. You may now log in to your account without any issues.

Reach out again if you need any other help.

Hi Chris_L,
Thank you for the information and Support.But the same problem occurs
again.Could you kindly help me confirm the problem.Thank for your help.
Jotform <noreply> 於 2024年3月26日 週二 下午3:16寫道：
</noreply>...

Hi Chloe,

Thanks for getting back to us. I checked your account and I saw that it is currently active. Can you please try clearing your browser caches and cookies before trying to log in again to see if that works? I've also flushed your login attempts.

Give it a try and let us know how it goes.

.

Jotform <noreply> 於 2024年3月27日 週三 上午8:44寫道：
</noreply>...

Hi Chloe,

To avoid any confusion, I moved your other question to a new thread and helped you with that here.

Thanks for your patience and understanding.

Hi

Jotform <noreply> 於 2024年3月29日 週五 上午1:01寫道：
</noreply>...

Hi Chloe, 

Thanks for getting back to us. To avoid confusion, I moved your other question to a new thread and helped you with that here.

Let us know if there’s anything else we can help you with.