I am having trouble logging in

  • info@newlifeadopt.com
    Asked on December 19, 2017 at 5:34 PM

    Hi-

    I am having trouble logging in. When I click "forgot password" nothing is emailed to me. 

  • Welvin Support Team Lead
    Replied on December 19, 2017 at 6:09 PM

    I cannot find a registered account using your email address. There's one from the same domain name, the email is rachelwimmer@newlifeadopt.com. The username is NewLifeAdoptions. This account has no forms. Is this the account that you are looking for? If not, share with us a form URL or the page URL where the form is embedded so we can check further. We should be able to locate the account using the form. 

  • NewLifeAdoptions
    Replied on December 19, 2017 at 6:16 PM

     Thank you! I was able to log in as rachelwimmer@newlifeadopt.com. Sorry to bother you. 

  • Welvin Support Team Lead
    Replied on December 19, 2017 at 6:23 PM

    That's great and no worries :) We're always happy to help.