When you submit the form it locks out on 'Please wait'

  • SamWheeler
    Asked on December 20, 2017 at 12:45 PM

    Hi there, we created a form and sent it out to a number of customers, but didnt get any responses. Ive just had a message from one to say it just freezes at the end on 'please wait'. Ive checked it myself and it does the same. Can you help?

     
     
    Jotform Thread 1328374 Screenshot
    Page URL: https://form.jotformeu.com/73454299663368
  • David JotForm Support Manager
    Replied on December 20, 2017 at 1:29 PM

    I have tested your form, and it was submitted without an issue:

    1513794489testingform Screenshot 10

    If your form is embedded in a webpage, please share the exact URL of the page where it is embedded, so we can test further.