Issues w/forms

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    Asked on December 20, 2017 at 02:52 PM

    Hi, a few days ago we had exceeded our form limit and some of our forms became disabled.  We upgraded but I noticed when I clicked on view submissions, it was just showing digits rather than names and substantive contact information.  I was elevated to you since by the live chat rep.  Can you please look into the forms that have been disable?  I am getting ready to leave for the day and will check back tomorrow.  I can be reached at  Your help in this matter would be greatly appreciated....thank you.

  • Profile Image
    Answered on December 20, 2017 at 04:05 PM

    Please re-check it now. I have restored all your rsubmission data can you please re-check if it is now showing correctly? 

    Try to clear your browser cache too by following the guide on this link