Issues w/forms

  • hipatia
    Asked on December 20, 2017 at 2:52 PM

    Hi, a few days ago we had exceeded our form limit and some of our forms became disabled.  We upgraded but I noticed when I clicked on view submissions, it was just showing digits rather than names and substantive contact information.  I was elevated to you since by the live chat rep.  Can you please look into the forms that have been disable?  I am getting ready to leave for the day and will check back tomorrow.  I can be reached at rhoda.vance@bua.edu.  Your help in this matter would be greatly appreciated....thank you.

  • Marvih
    Replied on December 20, 2017 at 4:05 PM

    Please re-check it now. I have restored all your rsubmission data can you please re-check if it is now showing correctly? 

    Try to clear your browser cache too by following the guide on this link http://www.refreshyourcache.com/en/home/