Is it safe to collect customer's credit card infos with your forms?

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    Asked on December 20, 2017 at 03:39 PM

    Hi, I'm opening my wine club website.

    I would like to use your forms to allow customers to subscribe to the wine club, leaving shipping and credit card informations, and then charging them by shipment using Square.

    My question is: the credit card information will be totally safe? 


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    Answered on December 20, 2017 at 04:40 PM

    Yes, payment information submitted using Jotform's payment integration will be safe. Those information is not sent to Jotform but rather sent to the payment gateway you've integrate your form with.

    Note: Please note that it's prohibited to create a field manually to collect payment information like Credit Card etc.. Our system might detect your form as phishing if you do this. Always use our payment integration listed here

    For reference to help you get started accepting payment orders, please see our guide here

    Let us know if you have any questions or if you need further assistance.