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abo_omarAsked on December 23, 2017 at 3:07 PM
Hi JotForm team,
I forget my billing date today, is there any problem if i recharge my Credit Card tomorrow or after tomorrow and make the payment of my account?
thank you very much.
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TREVONReplied on December 23, 2017 at 3:40 PM
Yes you can be able to recharge your account and our system will keep on retrying to bill your account and once the payment is successful your subscription will be renewed.
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abo_omarReplied on December 26, 2017 at 3:15 AM
Thank you my friend, my Card now is ready and charged with money.
is there any way to charge the bill manual or must be done automatic by the system ?
Thanks.
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Nik_CReplied on December 26, 2017 at 4:04 AM
We cannot charge manually, there is, however, a way for you to purchase manually, but that will require canceling current plan and downgrading, so, for now, it's better if we let the system to attempt the charge again.
If you experience any further problems please let us know so we can handle.
Thank you!