I paid to upgrade to remove branding however branding is still there

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    hype40
    Asked on December 23, 2017 at 04:37 PM

    I just paid to upgrade to remove branding however it is still showing up on the document, and also after submitting the form.

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    jonathan
    Answered on December 23, 2017 at 05:25 PM

    I reviewed your account settings and I found that the JotForm branding option was already removed for the forms.

    1514067925zzz 2017-12-24 06.22.46.png

    I previewed your forms and JotForm branding no longer shows on them.

    1514067911zzz 2017-12-24 06.22.01.png


    Please let us know if issue still persist.