What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Live Chat

    Asked by rockviewlodge on September 25, 2012 at 01:33 PM

    Any plans to introduce a live-chat feature? Would be nice to have my site's chat AND forms under one roof. 

    chat site plans
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    Answered by jeanettebmz on September 25, 2012 at 01:44 PM

    Actually no, we don't have plans to integrate a chat feature with Jotform

    However, you can easily integrate external chat platforms such as Olark or Chatzilla

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    Answered by rockviewlodge on September 25, 2012 at 01:45 PM

    OK thanks. Yep, we're lovin up on Olark but I was thinking it would be nice to consolidate all our contact channels. No worries. We'll continue plowing forward with Olark :-)

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    Answered by elainenadya on October 06, 2012 at 08:04 AM

    I was just talking on a chat line to Jonathan 30 seconts ago and he gave me a link and i clicked on it and then the chat disappeard.

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    JotForm Support

    Answered by jonathan on October 06, 2012 at 08:08 AM

    @elainenadya

    Sorry about that. I have no idea also why you suddenly disappear. It is possible that your chat box was close?

    Please try opening an new instance on your browser (try this link) to open the chat box again.

    Thanks.

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    Answered by bakr honey on May 09, 2013 at 08:00 PM

    slaw

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    Answered by erasmusgentr on July 29, 2015 at 03:46 PM

    hi. we want live support :) thanks.

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    JotForm Support

    Answered by jonathan on July 29, 2015 at 04:56 PM

    @ erasmusgentr

    Hi,

    Our forum support is full house at the moment, so we cannot provide the live chat support at this time.

    If you require assistance, may I suggest you post it on our support forum instead using this link http://www.jotform.com/contact/ and we will attend to your concern shortly.

    Thanks.

     

     

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    Answered by starsandstripesmgmt on September 16, 2015 at 03:55 PM