I can't find my forms in my account

  • Profile Image
    canadaexperience
    Asked on September 25, 2012 at 02:34 PM

    Hello,

    I use a website with Jotforms and they work well online, but when I login to my account, I can't find them.

    Can you help? I use randy@canadaexperience.nl for my email.

    The script code on  my website is:

    <script type="text/javascript" src="//form.jotform.ca/jsform/20561011179242"></script>

     </p>

     

    Do I do something wrong?

    Thank you.

    Randy

  • Profile Image
    NeilVicente
    Answered on September 25, 2012 at 02:39 PM

    Randy,

    I found the form under  your account.

    Make sure that the All tab is selected on your forms list page.

    If you still can't find it, try doing these:

    1.  Log out your JotForm account
    2.  Clear your browser's cache
    3.  Restart your browser
    4.  Log back in

  • Profile Image
    canadaexperience
    Answered on September 25, 2012 at 04:37 PM
    Thank you!
    Randy
  • Profile Image
    NeilVicente
    Answered on September 25, 2012 at 04:50 PM

    You are very much welcome!