What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How long should I expect it to be before my account gets upgraded?

    Asked by ImAndru on May 03, 2010 at 04:16 PM
    I upgraded from Free to Premium today through PayPal payment and my account continues to say free and limit me to 100 MB two hours after payment. Please Advise.

    Thanks.
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    JotForm Founder

    Answered by aytekin on May 04, 2010 at 08:53 AM
    Your account is Premium. Please try logging out and logging back in.