Infusionsoft: Mapping checkbox or multiple dropdown to listbox isn't working

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    Asked on December 27, 2017 at 02:27 PM

    1. Any time I want to integrate with infusionsoft, the "..." never ends. I have to clear all my cookies multiple times both from infusionsoft and from jot form.

    2. I am unable to match the fields from the checklist (the courses) to a list in infusionsoft. This is the list under my custom fields, "Training"


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    Answered on December 27, 2017 at 03:34 PM

    Thanks for reporting.

    Although I couldn't see a checkbox field on Infusionsoft, I still able to reproduce the problem using the listbox. The same result when I mapped checkbox from Jotform to listbox in Infusionsoft. 

    I have now forwarded this to our developers. We'll let you know here once this is fixed.

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    Answered on December 30, 2017 at 07:07 AM

    This is now fixed.

    Checkbox values should now be selected properly in list box custom fields.