-
vnrendorAsked on December 27, 2017 at 3:13 PM
All,
Am experiencing issues with a payment form. Please see screenshot and form URL and let us know how we can help troubleshoot.
Thanks,
Vittorio
443-326-1595
-
SabbirReplied on December 27, 2017 at 3:20 PM
Are you referring to this form: https://form.jotform.co/73303551056853
Can you please check whether you have setup the custom url of your form?
Please follow this guide to know how you can create custom form url:
https://www.jotform.com/help/261-How-to-Create-a-Custom-URL-of-a-Form
Let us know if you have any further query.
-
vnrendorReplied on December 27, 2017 at 3:23 PM
Yes, the url is: https://form.jotform.co/vnrendor/liveloud-praise-concert-2017
It was working for the past month. Do we know what was the issue?
Thanks,
Vittorio
-
SabbirReplied on December 27, 2017 at 3:28 PM
I have checked your form Publish section I did not find any custom url of your form.
Please check the screenshot:
Please create the custom url by following the guide above and try again.
Let us know if you have any further query.