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Katie_HedrickAsked on March 27, 2024 at 9:02 AM
Hello,
Ive just created my first form and the receiver gets the form ok and when they complete it they get a summary of their answers but I did not recieve an email with their answers. How do I enable that?
Thank you,
Katie
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Joshua_T JotForm SupportReplied on March 27, 2024 at 9:18 AM
Hi Katie,
Thanks for reaching out to Jotform Support. I am sorry you are having trouble with this. When I checked our system, I saw that the Notification Email is not set up correctly, which is why you are not getting the Notification Email. Let me show you how to fix it:
- In Form Builder, click on Settings from the top bar menu, and click on Emails from the left panel menu.
- Then, hover your mouse over the Notification Emails, and click on the Pencil icon.
- Next, go to the Recipients tab, and enter your email address under the Recipient Email's field.
- Finally, click on Save.
Give it a try and let us know how it goes.
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Katie_HedrickReplied on March 27, 2024 at 10:00 AMThank you very much for your quick and helpful reply!
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