Ticket Purchase Form doesn't show check mark in edit mode.

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    MikeinCalgary
    Asked on December 27, 2017 at 05:47 PM

    I have two little problems. 

    The first is when I go to 'edit my submission' I can't see that the box is checked off, it just appears blank. Is there a way to change the colour of the checkmark so it is darker, like black?

    The second, when I go to edit my submission when I initially look at the ticket counter of how many are left, it goes up when I go to change things. So for example, if the max in the counter is 25, it can actually show 26. If I go back in as a new user it counts ok, this just happens when I go to edit the ticket.


    Any ideas?

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    Marvih
    Answered on December 27, 2017 at 06:50 PM

    The first is when I go to 'edit my submission' I can't see that the box is checked off, it just appears blank. Is there a way to change the colour of the checkmark so it is darker, like black?

    I was able to see the "Check" mark correctly in the Submissions page "Edit" mode on the form I cloned from you.

    1514418076204.png

    Unfortunately the "Check" mark is an image so if you wanted to change it you need to make a similar image with the color you wanted and apply a CSS code to use the image you made.


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    Marvih
    Answered on December 27, 2017 at 06:52 PM

    I will create a separate thread for your second issue. We will give our response on this link https://www.jotform.com/answers/1332410


    Thank you.

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    Marvih
    Answered on December 27, 2017 at 06:55 PM

    Regarding on your first issue, have you tried using a different browser to check if you are able to see the "Check" mark when editing in your Submissions Page?

    You might also try clearing your browser's cache by following the guide on this link http://www.refreshyourcache.com/en/home/. Then login again and re-check.


    Let us know how it goes.