ZOHO CRM INTEGRATION problem

  • Profile Image
    livasacekimi
    Asked on December 28, 2017 at 04:14 AM

    i have a problem with mobile number INTEGRATION
    help please.
    when i select mobile number from my crm to connect with mobile number from my form and i have message say "

    Integration Up & Running!

    You have successfully created your integration."

    but when i try to send from my form in website the phone number dosnot coming,
    and when i reopen edit integration i found behind mobile number,
    i am very trying but doesnot work.
    help please.

  • Profile Image
    Adrian
    Answered on December 28, 2017 at 05:58 AM

    That just means that you can Delete the Matching Field of Phone number because you have probably added it manually.

    Just test your form and you will see that the Phone Number is OK as well and it all works.


    Note: you cannot delete the fields Full Name, Company Name, Email, that's why you don't see the X there.