ZOHO CRM INTEGRATION problem

  • livasacekimi
    Asked on December 28, 2017 at 4:14 AM

    i have a problem with mobile number INTEGRATION
    help please.
    when i select mobile number from my crm to connect with mobile number from my form and i have message say "

    Integration Up & Running!

    You have successfully created your integration."

    but when i try to send from my form in website the phone number dosnot coming,
    and when i reopen edit integration i found X behind mobile number,
    i am very trying but doesnot work.
    help please.

  • Adrian
    Replied on December 28, 2017 at 5:58 AM

    That X just means that you can Delete the Matching Field of Phone number because you have probably added it manually.

    Just test your form and you will see that the Phone Number is OK as well and it all works.


    Note: you cannot delete the fields Full Name, Company Name, Email, that's why you don't see the X there.