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ryskeltonAsked on December 28, 2017 at 9:32 AM
My assistant established an account and we have made forms under it. We paid the annual fee. We thought we set up a way for me to access the account under my own credentials but when I sign in, it appears I am under a different account and I only get to utilize the forms as "shared" files that my assistant made. I would like to be able to get in to the main account, that has been paid, to create and work with forms.
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Ardian_LReplied on December 28, 2017 at 9:40 AM
You can create sub-users from the main account. Please follow the url below on how to share forms with a sub-user account.
https://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User
Please let us know if you have any other question.