I keep getting this response when I try to view my form

  • CraigKevin
    Asked on March 27, 2024 at 12:41 PM

    I keep getting, “This form is unavailable” response when I try to view my form, including when I send out a link. I have cleared my cache but still receive.

    Thanks,

    Kevin

    Jotform Thread 13332441 Screenshot
  • Ylli JotForm Support
    Replied on March 27, 2024 at 12:59 PM

    Hello Kevin,

    Thanks for reaching out to Jotform Support. Sorry you're having issues with your form. Did you make sure the form is enabled on the Form Settings? Let me show how you can enable the form:

    1. Open your form in Form Builder.
    2. In the orange navigation bar at the top of the page, click on Settings.
    3. In the Form Settings window, set the Form Status to Enabled. That's it, you're done.

    I keep getting this response when I try to view my form Image 1 Screenshot 20

    Give it a try and keep us updated how it on goes.