It appears that all the submissions were erased is this true?

  • rjjumper
    Asked on December 28, 2017 at 6:43 PM

    Hello Jotform team,


    The bank card that i had attached to jotforms monthly payment got fraud on it and was denied when you tried to deduct funds from it.


    It appears that all the submissions were erased is this true?


  • John_Benson
    Replied on December 28, 2017 at 8:36 PM

    Dear rjjumper,

    I have restored the deleted submissions to your account. To check, you can go to the Account Usage page. 

    I hope this helps. Let us know if you need further assistance.

    Thank you.