I would like to downgrade my subscription

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    EnlightenConcepts
    Asked on December 28, 2017 at 07:10 PM

    Can you please downgrade my subscription back to the free one please.

    Thank you

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    John_Benson
    Answered on December 28, 2017 at 08:46 PM

    Your account has been scheduled to be downgraded back to the free account on January 06, 2018. There's no need to immediately cancel your account. 

    But, if you want us to immediately downgrade your account back to free, that is possible. Please let us know.

    Thank you.