I have upgrade to premium but it did not work

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    Asked on September 26, 2012 at 05:50 AM

    I have upgrade my free account to premium on 17 sept and paid by Paypal.
    Now I get a warning that I  almost reached 100 submissions per month this month
    What went wrong, the counter is now 95 and I do not want miss any submission!

    My Jotform account (webmasterCJB) shows: You're almost out of space! It looks I have still a Free account.

    My e-mail adress of paypal is info@toekijkenofmeedoen.nl
    My e-mail adress of Jotform: webmaster@cjbd.nl


    Please help

    Nico Bouwman

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    Answered on September 26, 2012 at 06:15 AM

    Hi Nico,

    Sorry about that. Your account is now ugpraded to Premium. Kindly relogin to be able to view the changes on your quota limits.

    Apologies for the inconveniences caused.