What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I have upgrade to premium but it did not work

    Asked by webmasterCJB on September 26, 2012 at 05:50 AM

    I have upgrade my free account to premium on 17 sept and paid by Paypal.
    Now I get a warning that I  almost reached 100 submissions per month this month
    What went wrong, the counter is now 95 and I do not want miss any submission!

    My Jotform account (webmasterCJB) shows: You're almost out of space! It looks I have still a Free account.

    My e-mail adress of paypal is info@toekijkenofmeedoen.nl
    My e-mail adress of Jotform: webmaster@cjbd.nl


    Please help

    Nico Bouwman

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    JotForm Support

    Answered by idarktech on September 26, 2012 at 06:15 AM

    Hi Nico,

    Sorry about that. Your account is now ugpraded to Premium. Kindly relogin to be able to view the changes on your quota limits.

    Apologies for the inconveniences caused.