Zapier and Jotform

  • leedowsett
    Asked on March 27, 2024 at 4:17 PM

    Hi

    I'm looking at using Zapier to mirror my jotform submissions to another system to be managed. Two questions - how will this work when a user changes their submission? Will it trigger zapier? If so how can I prevent creating a duplicate?

    Secondly the jotform product list widget produces output in Zapier that I'm having trouble handling, can you give me any advice on the best way to chop the product list up into it's component data?


    Zapier and Jotform Image 1 Screenshot 20

  • Paul Janver JotForm Support
    Replied on March 27, 2024 at 5:52 PM

    Hi Lee,

    Thanks for reaching out to Jotform Support. I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.

    In the meantime, let us know if you have any other questions.


  • Paul Janver JotForm Support
    Replied on March 28, 2024 at 11:01 AM

    Hi Lee,

    Thanks for your patience and understanding, we appreciate it. It should be possible to receive data on submission edits if you use Webhook based Zaps:

    Zapier and Jotform Image 1 Screenshot 20

    You can check on this related thread to learn more.

    About your other question, I found a way that might help you to format the product list. Check out this link to know more about it.

    Give it a try and let us know if you have any other questions.