account suspended

  • Profile Image 
    Asked on December 29, 2017 at 11:07 PM

    can you please tell me why my account is suspended and how i can get back to work?

    Is it the credit authorization page i was working on today?

  • Profile Image
    Answered on December 29, 2017 at 11:19 PM

    Upon review of your account it was found that form: indeed was collecting credit card information in plain text fields. This is not allowed per our Terms of Use.

    We have implemented, though, payment integration to collect payment from your customers using credit cards and bank accounts.

    Please click on the links below to see the integrations available:


    Payment integration using credit cards:


    We have removed the guilty fields from your form for compliance.

    Please go ahead and modify your forms accordingly.

    Allow 30 minutes for the system to reset and recognize your login. Your account is active, and your form available.

    Thank you.