- stickerartAsked on January 01, 2018 at 06:40 AM
User jumps to page 6 from page 1 and fills out fields.
User realises that Page 6 is not the page their wanted and goes back to Page 1
User then selects Page 3 and fills in fields then clicks next to go to submit page.
We receive data from both Page 6 and Page 3.
It it possible so the fields on a page are cleared if the back button is used or is there another solution?
Thank you for your time.Page URL:
- JotForm SupportAdrianAnswered on January 01, 2018 at 09:34 AM
Unfortunately, you cannot add a function to the back button, like clearing the form.
A workaround could be if you turn on the option to Clear the fields on being hidden.
Go to Settings > Form Settings > Show More Options > Clear Hidden Field Values
After that, you would need to add Show/Hide field conditionals for each option. It requires a lot of work but it can be done.
For example, if the user selects the Contact Us option, you would need to add a conditional that hides all the fields that are not in the Contact Us page and show the fields that are in the contact page.