- ResearchXAsked on September 26, 2012 at 04:40 PM
I only have a total of 14 submisions and my account is over cuota since last December 2011. How is this possible???
It says that there have been 699 submisions of a total of 100. I which I had all those submisions.
I only have 1 form.
Please I would really appreciate if this can be corrected as soon as possible.
Thanks and regards,
- JotForm SupportEduardoMendezAnswered on September 26, 2012 at 04:46 PM
There was a glitch with a new release that caused some issues for some of our users submission counter. The issue has been fixed and I have reset your counter and re-activated your account. Our apologies for the inconvenience.
Please let us know if you need further assistance!