Forms not reflecting changes

  • Profile Image
    jordansomer
    Asked on January 02, 2018 at 12:43 PM

    Hi there! It looks like a form I just created has stopped reflecting changes in the live form. I'm not certain why this is the case- it happened quite suddenly. The form is called "Communication Form" and can be found here: https://form.jotform.com/80014949954161


    Many thanks for your assistance! 


    Best, 


    Jordan

  • Profile Image
    Kiran
    Answered on January 02, 2018 at 01:53 PM

    I am not sure what changes you have made to the form. However, as I check, I see that it is displaying correctly.

    1514918799Selection_015.png

    I have also cleared the form caches of your account. Please check if the form is displaying correctly at your end. Also, you may check using a private/incognito window or a different browser. If the issue still persists, please let us know the changes made to the form that are not being displayed in the preview so that we can take a look and assist you further.

    Thanks!

  • Profile Image
    jordansomer
    Answered on January 02, 2018 at 02:43 PM
    Hi there! The problem went away a few minutes after I submitted the request
    :) Thanks a million!
    ...