Billing: Request a refund for the double charge.

I was doubled charged today when upgrading; need this corrected! Thank you

Hi Benjamin,

Thanks for reaching out to Jotform Support. I am sorry you are having trouble with this. When I checked our system, I saw that you are indeed double charged. To request a refund, you can fill out this form: Refund Request Form.

Reach out again if you have any other questions.