I have a rule that is not working to hide specific field.

  • MobileAmericanNotary
    Asked on March 28, 2024 at 1:12 PM

    I have a rule that is not working to hide specific field Screenshot 30I have a rule that is not working to hide specific field Screenshot 41I am trying to hide a specific field using a condition but I can't seem to get it to work...Please help.

    Jotform Thread 13371491 Screenshot
    Page URL: https://www.jotform.com/build/231016883609054
  • Gian_D JotForm Support
    Replied on March 28, 2024 at 2:36 PM

    Hi MobileAmericanNotary,

    Thanks for reaching out to Jotform Support. I understand the issue, but I’ll need a bit of time to work out a solution. I’ll get back to you shortly.

    We appreciate your patience while we work on a solution.

  • Gian_D JotForm Support
    Replied on March 28, 2024 at 2:46 PM

    Hi MobileAmericanNotary,

    Thanks for your patience and understanding, we appreciate it. I’m sorry you're having difficulties getting that feature to work. I cloned your form and tested it to see if I could replicate the issue, but everything was working properly. Check out the screencast below to see my results:

    I have a rule that is not working to hide specific field Screenshot 20

    As you can see, the conditions in your screenshot are working properly. If that’s not exactly what you’re looking for, can you explain a bit more, so I can help you better?

    Once we hear back from you, we'll be able to help you with this.