- straviesoAsked on January 03, 2018 at 06:52 AM
Hello, I need urgent help: all my submissions appears as blank, completly empty: they only show the submission ID and the date, all other fields are empty (and they are not).
- JotForm SupportArdian_LAnswered on January 03, 2018 at 08:43 AM
I was able to replicate the issue. I have submitted the issue to our developers and you will be notified as soon as possible on this thread.
In the meantime, you can view the form data by selecting the submission that you want to view, click the PDF button at the top left and click Download PDF.
- straviesoAnswered on January 03, 2018 at 08:46 AM
thanks for your answer; I've cleared the cache and now it all works again.
It has been really scary in the meantime...