Form submissions data is not being displayed?

  • stravieso
    Asked on January 3, 2018 at 6:52 AM

    Hello, I need urgent help: all my submissions appears as blank, completly empty: they only show the submission ID and the date, all other fields are empty (and they are not).


    Thanks.

    Sergio

    Jotform Thread 1337276 Screenshot
  • Ardian_L
    Replied on January 3, 2018 at 8:43 AM

    I was able to replicate the issue. I have submitted the issue to our developers and you will be notified as soon as possible on this thread.

    In the meantime, you can view the form data by selecting the submission that you want to view, click the PDF button at the top left and click Download PDF.

    15149862851514985745missing2 Screenshot 10

  • stravieso
    Replied on January 3, 2018 at 8:46 AM

    Hello,

    thanks for your answer; I've cleared the cache and now it all works again.

    It has been really scary in the meantime... 

    Thanks!