Captcha field not working - never stops loading

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    Webchris
    Asked on September 27, 2012 at 07:41 AM

    Hi

     

    look at the web page too

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    mliz
    Answered on September 27, 2012 at 07:49 AM

    Hi there,

    A ticket has already been created regarding this issue, our developers are looking into what may have caused this. For the meantime please enable Re Captcha as a work around so that users can submit data.

    Sorry for the inconvenience this may have caused.

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    Webchris
    Answered on September 27, 2012 at 07:55 AM

    Thank you

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    janchi
    Answered on September 27, 2012 at 08:34 AM

    Hi, Same here. Please if you can let us know when it's done.

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    Rodjit
    Answered on September 27, 2012 at 08:38 AM

    @janchi

    We will inform all users as soon as the developers fixed this problem, please stay in touch for more updates.

    Thanks

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    BobCee
    Answered on September 27, 2012 at 09:19 AM

    Re-captcha is not working either. Have removed from my forms for the present. 

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    Rodjit
    Answered on September 27, 2012 at 09:28 AM

    @BobCee

    re-Captcha is working on my end. Can you please provide us a screenshot or a link to one of your forms were re-Captcha is not working?

    Also, have you tried clearing your page cache as a solution?

    Please let us know if the problem still happens so we can update the developers about this certain issue.

    Thanks

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    BobCee
    Answered on September 27, 2012 at 10:13 AM

    Re-captcha now working. Checked out in IE8 and Chrome.  Cleared cache and it then performed correctly. Many thanks

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    designfrontal
    Answered on September 27, 2012 at 10:25 AM

    Hi there,

    also all of my captcha fields also doesn't work anymore!!

    (clearing cache and other browsers didn't help) 

    can you please work on this.

    thx,

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    ezchoicefinancial
    Answered on September 27, 2012 at 10:41 AM

    same here captcha not working, should i remove it ?

    http://enroll.ezchoicefinancial.com/

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    Rodjit
    Answered on September 27, 2012 at 11:03 AM

    @designfrontal and ezchoicefinancial

    As an alternative solution, you may used the "re-Captcha" as it is working fine.

    How?

    1. Click the Captcha

    2. On the Toolbar, choose or click "re-Captha" and it then automatically replaces the captcha field.

    Hope this helps. Thanks

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    designfrontal
    Answered on September 27, 2012 at 11:30 AM

    @ Rodjit

    yes, switching to "re-Chapta" works.
    But i have to say, i don't like the "re-Captcha" style at all, because often it's very hard to make out the letters.

    So, i'm looking forwared to going back to the "usual" captha-modul. 
    Please let us know, when this issue is solved.

     

    Thanx a lot,

    gerhard 

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    ezchoicefinancial
    Answered on September 27, 2012 at 12:03 PM

    i dont like recaptcha as my form is narrow and re-captcha aligns too much to the right 

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    designfrontal
    Answered on September 28, 2012 at 11:53 AM

    hi there,

    seems you fixed the captcha problem.

    but because i didn't get an official statement i just want to ask, if it's save and stable to use again?

    thx

     

     

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    EduardoMendez
    Answered on September 28, 2012 at 11:55 AM

    @designfrontal

    Yes the captcha glitch has been fixed and it is all back to normal.  We apologize for the inconvenences of yesterday.