What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Condition in one question not working

    Asked by DaanBelgers on September 27, 2012 at 09:06 AM

    Hi,

     

    In my form (http://form.jotformeu.com/form/22683800386356) one conditions doesnt seem to work, even if I delete it and add it again. It's the condition for adding the field: "Which EPOS meetings & conferences have you visited?"

    Thank you for your help.

     

    Page URL:
    http://form.jotformeu.com/form/22683800386356

    Screenshot
  • Profile Image
    JotForm Support

    Answered by idarktech on September 27, 2012 at 09:24 AM

    Hi,

    Please try this fix.

    1. Edit your form

    2. Click the check box field containing the "EPOS meetings & conferences" option.

    3. In the property, click Options

    4. Look for this option "EPOS meetings & conferences" and remove amp; as this causes the condition not to work.

    5. Recreate your conditions (delete existing and create it again).

    If the problem still persist, please let us know so we can check it further. Thanks!

  • Profile Image

    Answered by DaanBelgers on September 27, 2012 at 09:41 AM

    Thank you for your elaborate answer. It doesn't fix the problem though! What else can I try, all the other conditions (so far) work fine.

  • Profile Image

    Answered by DaanBelgers on September 27, 2012 at 09:43 AM

    Sorry, it works now! I deleted the conditions and added it aganin. WOrks fine, thanks!!