What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why does it say that I am almost out of form submissions on my admin panel?

    Asked by wsimmons44 on September 27, 2012 at 09:29 AM

    It says I have used 820 out of 1000 form submissions. Don't I get 1000 per month?  There is no way I've had 820 in September... please advise

  • Profile Image

    Answered by moonzkie on September 27, 2012 at 09:40 AM


    There is currently an issue with the submission counts not being correct.  We are currently working to get this fixed as soon as possible.  We have reset your submission count. 

    Thank you for letting us know about this and feel free to contact us if you need further assistance.