Autoresponder: test email that contains Edit link not working

  • MADDCA2022
    Asked on March 28, 2024 at 4:09 PM

    I followed the YouTube for my autorespond nominator and added an edit form link top left. I used https://www.jotform.com/edit/{id} as instructed by the Youtube tutorial but I am getting an OOPS tah tthe apge cant be found. Please instruct how to fix.

  • Jerlan JotForm Support
    Replied on March 28, 2024 at 4:44 PM

    Hi Lori,

    Thanks for reaching out to Jotform Support. Suppose you tested the autoresponder email: Autorespond Nominator under Settings. In that case, getting an error when you click Edit Submission is normal since there's no actual submission done on the form. You can test the form through Preview. Let me show you how:

    Open your form in Form Builder, and in the upper right part of the page, click on Preview then you can fill out the form.

    Autoresponder: test email that contains Edit link not working Image 1 Screenshot 40

    I cloned your form and tested it and everything was working properly. Check out the screencast below to see my results:

    Autoresponder: test email that contains Edit link not working Image 2 Screenshot 51

     Take a look at the Autoresponder email I have received.

    Autoresponder: test email that contains Edit link not working Image 3 Screenshot 62

    Give it a try and let us know if you need any help.

  • MADDCA2022
    Replied on March 28, 2024 at 4:50 PM

    that makes sense! Thank you!