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carytennischampAsked on March 28, 2024 at 5:50 PM
We created a new form yesterday called "2024 CTC Community Council March 26 Dinner Feedback." It has a large blank white space at the top and people can not even see the top of our form it is so long. Therefore, they think it is blank and do try to submit any answers. Can you fix it or help me?
Thanks,
carytennischamp
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Cyrus JotForm SupportReplied on March 28, 2024 at 7:17 PM
Hello carytennischamp,
Thanks for reaching out to Jotform Support. I cloned your form to test it, and I easily replicated the issue. There is an easy fix for this, we just need to add your logo on top instead of using the image option under the form elements. Let me show you how:
1. In your Form Builder, click on +Add Your Logo below the orange tape.
2. In Logo Properties, click on Upload File.
3. Then, you can choose the source for your logo. These are the options:- Upload — Select an image file from your device.
- My Images — Choose one from your previously uploaded images.
- Enter URL — Provide the link to your image.
4. Lastly, remove the image within the form by clicking on the trash icon next to the image.
Take a look at the screenshot below to see my results:
Give it a try and let us know if you need any other help.
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carytennischampReplied on March 28, 2024 at 7:33 PM
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Christopher JotForm SupportReplied on March 28, 2024 at 8:05 PM
Hi carytennischamp,
To avoid confusion, I have moved your new question to this thread.
Let us know if there’s anything else we can help you with.