What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Where is the Chat window?

    Asked by lasercorp on September 27, 2012 at 10:49 AM

    yesterday, I saw a chat window and today, I can'y find it anywhere?

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    Answered by jeanettebmz on September 27, 2012 at 11:30 AM

    Chat service is available based on Staff availability. We currenly have just the forum service available. We try to answer questions as soon as we can (around 20-25 minutes)

    We plan to have chat available 9am -6 pm  (ET) on a more consistent basis in the very near future.