Where is the Chat window?

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    Asked on September 27, 2012 at 10:49 AM

    yesterday, I saw a chat window and today, I can'y find it anywhere?

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    Answered on September 27, 2012 at 11:30 AM

    Chat service is available based on Staff availability. We currenly have just the forum service available. We try to answer questions as soon as we can (around 20-25 minutes)

    We plan to have chat available 9am -6 pm  (ET) on a more consistent basis in the very near future.