What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Subject Line Of Email

    Asked by Homeappraisalsinc on September 27, 2012 at 11:47 AM

    Hi,

     

    When someone fills out my form I have it set up so I receive an email with the address in the subject line but this is how it looks when I receive the email.

    Street Address: 100 bayview Drive #1725<br>City: sunny isles beach <br>State / Province: fl<br>Postal / Zip Code: 33160<br>Country: United States<br> Is there a way to correct this?
    Page URL:
    https://www.homeappraisalsinc.com/payment-submission/

  • Profile Image

    Answered by moonzkie on September 27, 2012 at 12:05 PM

    Hi,

    Yes, to do that you have to change the SUBJECT of your notification mail.

    Just follow this steps:

    1. Click Email Alerts

    2. Select the Notification mail that you want to change

    On the subject line you may change the it with the ID for the form fields, in your case since you want to have the email address as the subject field you can use {emailAppraisal} on the subject field. 

    Hope this helps. Thank you.

     

  • Profile Image

    Answered by Homeappraisalsinc on September 27, 2012 at 02:44 PM

    @moonzkie I want the "property to be appraised" in the subject line. I just do not want all the html code along with it. Anyway to fix this?

  • Profile Image
    JotForm Support

    Answered by Rodjit on September 27, 2012 at 03:12 PM

    @Homeappraisalsinc

    You mean that you just want to enter plain text into the subject field? If yes, then you can replace that codes with your plain text.

    On the second image provided by my colleague, replace the codes highlighted in blue (which is the subject line) with any text you want.

    Thanks

  • Profile Image

    Answered by Homeappraisalsinc on September 27, 2012 at 03:50 PM

    @rodjit I would like the subject line to display the address that the customer enters for tracking purposes but I do not want to see the html code in my subject line.

  • Profile Image
    JotForm Support

    Answered by liyam on September 27, 2012 at 04:21 PM

    Hello Homeappraisalsinc.  If you wish the 'Email appraisal to:' data to be included on the subject line, simply copy the {emailAppraisal} and place it on the Subject field when you're editing the Email Notification settings window.

    Or you can simply put your text cursor in the Subject text box and then click on the right part under Form Fields the text "E-Mail Appraisal To:" so that the {emailAppraisal} will appear on the Subject text box.  

    Next, click the Finish button and save your form

  • Profile Image

    Answered by Homeappraisalsinc on September 27, 2012 at 04:34 PM

    @liyam thanks but I want the property to be appraised to display but without the html code.

  • Profile Image
    JotForm Support

    Answered by Mike_T on September 27, 2012 at 04:37 PM

    You will need to use stripped address tags in your email Subject.

    Example:

    {propertyTo:addr_line1}

    {propertyTo:addr_line2}

    {propertyTo:city}

    {propertyTo:state}

    {propertyTo:postal}

    {propertyTo:country}

    Please give it a try and let us know if you need any further assistance.