My acccount shows suspended and I can’t log in.

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    Asked on January 04, 2018 at 09:43 AM

    I can’t access my JotForm account and it says that it is suspended.

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    Answered on January 04, 2018 at 10:10 AM

    Upon review of your account it was found form: to be requesting Driver's License without the appropriate signature field.

    We allow to collect such information with the authorization of customers.

    Please use one of the following signature widgets:

    Add a signature widget

    We have cleansed your form and reactivated your account.

    Allow 30 minutes for the system to reset and recognize your login.

    Thank you.