What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How do I fix a corrupted excell file from jot form.

    Asked by GenevaArchery on September 27, 2012 at 11:49 AM

    I need the information from Jot Form in the Excel spread sheet.. I keep getting a corrupt file extension. BIG PROBLEM! I try to open the file and its all jiberish. People register with me and the registration will close today and I need to see the submitted data. This Jot form is linked to my web site, the only way people can register.

    Page URL:
    www.Genevaarchery.com

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    Answered by moonzkie on September 27, 2012 at 12:12 PM

    Hi,

     A ticket has already been made to our developers about the reported bug. We will update this thread once we get any more information for you.

    For the mean time, there is an alternate solution for this, on this guide:

    http://www.jotform.me/help/101-Generate-Excel-Report