How do I fix a corrupted excell file from jot form.

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    GenevaArchery
    Asked on September 27, 2012 at 11:49 AM

    I need the information from Jot Form in the Excel spread sheet.. I keep getting a corrupt file extension. BIG PROBLEM! I try to open the file and its all jiberish. People register with me and the registration will close today and I need to see the submitted data. This Jot form is linked to my web site, the only way people can register.

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    moonzkie
    Answered on September 27, 2012 at 12:12 PM

    Hi,

     A ticket has already been made to our developers about the reported bug. We will update this thread once we get any more information for you.

    For the mean time, there is an alternate solution for this, on this guide:

    http://www.jotform.me/help/101-Generate-Excel-Report